Shipping policy

online.satmola.com is committed to delivering your order with good quality packaging within the given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only. 

 

GENERAL SHIPPING RULES:

1.  All orders placed post 2:00 pm shall be processed for dispatch within 24 hours only and delivered to you as per given timelines.

2. Any order placed/booked on late weekend i.e. on Saturday post 2:00 pm will be automatically processed for dispatch on Monday or on the Next Working day evening. There is no courier service or pickups on Sunday or on any Government Holiday hence we have restricted dispatch timelines due to the limited shelf life of our products.

3. Orders booked during any festival month, might be delayed in dispatch/delivery in comparison to its normal delivery timelines due to several reasons like shortage of stock, overloaded shipments for delivery.

4. Shipping Details while booking should be correct and any delay in delivery due to wrong details will be the sole responsibility of the customer only.

5. If Order received with missing quantity, customer will report/call to company with in 3 days along with some required details (Packet photo of all sides, products photo, shipping label, Bill/Invoice photo). Only After investigation will process for claim.

 

SHIPPING CHARGES:

  • Delhi, Haryana, Punjab, Chandigarh, Uttar Pradesh – Free Shipping
  • Maharashtra, Gujarat, Goa, Madhya Pradesh, Chhattisgarh, Uttarakhand – ₹50 Fixed Shipping Charge
  • Karnataka, Tamil Nadu, Andhra Pradesh, Telangana, Pondicherry – ₹50 Fixed Shipping Charge
  • West Bengal, Odisha, Bihar, Jharkhand – ₹50 Fixed Shipping Charge
  • Himachal Pradesh, Jammu & Kashmir, Ladakh – ₹80 Fixed Shipping Charge
  • Assam, Meghalaya, Tripura, Nagaland, Arunachal Pradesh, Mizoram, Manipur, Sikkim – ₹100 Fixed Shipping Charge
  • Lakshadweep – ₹100 Fixed Shipping Charge

✅ Free Shipping on all orders above ₹500/- across India

 

DELIVERY TIMELINES:

Please Note: In COVID, delivery timelines are increased by 2 days from below usual TAT.

Delivery for Delhi & NCR – within 48 hrs after dispatched time only

Delivery for all Metro cities – within 3-4 days only

Delivery for all Non-metro cities – within 5-7 days only